Payment
All orders require a 25% deposit, the balance is due and payable at the completion of the framing.
Due Dates
The estimated due date is approximately two weeks from the invoice date. Circumstances such as an item being out of stock may extend the estimated due date. Should this occur, we will make every attempt to communicate any delays where it is reasonable to do so. Longer than estimated turnaround times does not in any way void the sale.
Cancellation
Customers may choose to cancel an order at any time, however Ragtime Custom Picture Framing reserves the right to charge for materials, used and or ordered, specifically for that frame or service.
Guarantee and Returns
Ragtime Custom Picture Framing warrants the goods provided and methods used in construction to be suitable for the intended use, based on the information given by the Customer and or by our Suppliers. We offer to accept any product returned to us on the basis that we view the works first and make an assessment as to the next course of action we may or may not take.
Collection
Upon collection of the order, the owner assumes all responsibility for any damage when it leaves our premises. Items must be collected within 30 days of the completion of the order.
Transport
Ragtime Custom Picture Framing will not be held liable for any damage to a frame, a vehicle or personal property while being transported from our premises to the delivery location, either by us, the customer, or proxy to the customer.
Contact Us
If you have any questions about these Terms & Conditions, please contact us.
