Frequently Asked Questions

What kind of turn-around time can I expect? Turn around time is 2-3 weeks from the date of invoice.

Do you accept website payments? We do not accept website payments, but do accept cash, check and credit cards.

How do I send a picure of something I would like framed? You can use our simple form to upload your picture(s) to our website here.

 I received a damaged frame, what do I do?  If your frame is damaged, please return to Ragtime Framing
for a proper assessment and options will be provided.

How do I change my appointment?  Please email or call for rescheduling your appointment.

Are you open on the weekends? We are open Sunday through Tuesday by appointment only.

Where are you located? Ragtime Framing is located in Averill Park, NY.

I have a general question about getting a quote, can you help?  Please send email your inquiry using our contact form,
or feel free to call us at 518-694-2879